Million Mile Guarantee

Tread Labs unique 2-part insole system is designed to take you a million miles. The molded arch supports are unconditionally guaranteed. Forever. The interchangeable top covers are easy to replace, and won’t break the bank.  

Want proof? Try us for 30 days. If you’re not completely satisfied, send your insoles back for an exchange or full refund, we’ll cover US shipping.

Shipping, Returns and Exchanges

It can take time for your feet to get used to a new level of support. Wearing your new insoles for a few hours each day is a terrific way to achieve comfort. Our fit guarantee lasts for a month. Please give the insoles a chance to do their work.

Concerned about the fit of the insole in your shoe or the size of the insole relative to your foot? Give us a call, we’d be delighted to help you find the best solution.

Instructions for returns:

USA -The process is simple and easy. We’ll email you a pre-paid return label. You may return anything purchased from Tread Labs in exchange for another product or receive a credit to your original payment method.

Initiate a Domestic (USA) Return – Click Here

Canada and International - You may return anything purchased from Tread Labs for a credit to your original payment method. You are responsible for the return shipping costs.

Please contact us for international returns

Shipping Policy

USA - Everything we sell is shipped for free via USPS. Simple as that. Transit time is 3-4 business days. Expedited shipping is available for $35, orders must be received by 2 pm, east coast time.

Canada - For our neighbors to the north, we offer a discounted standard shipping rate of $10. Transit time is 5-7 business days.

International - We ship to most countries of the world. International shipping costs $30 for 1-2 pairs and $45 for 3-5 pairs. All duties, taxes and fees must be paid by the customer.