Tread Labs Returns & Exchanges
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For domestic (USA) returns, a pre-paid shipping label will be emailed to you for hassle-free shipping.
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If you’d like to make an exchange, please return the item you don’t want and re-order what you’d like using the Shop Now feature.
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Items marked "Final Sale" are not eligible for return.
Insoles
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Insoles can be returned within 90 days, in any condition.
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Getting used to the firm support of Tread Labs insoles can take time. Wear them a few hours each day to start and gradually increase your wear time. Give your feet time to adjust. You'll be glad you did.
Sandals
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Sandals can be returned within 90 days. They must be in new condition.
Initiate a Domestic (USA) Return