Start your return here. You can:

• Or print a return label and drop it off at the Post Office.

OR

• Get a QR code to drop off your item at any Happy Returns location — no box or label needed.
• For exchanges, just return your item and “SHOP” for a new order.
• Insoles: Return within 90 days, in any condition.
• Sandals: Return within 30 days, must be new with tags. We can’t accept used sandals.
• A handling fee applies to all returns.

Return any purchase for a credit to your original payment method. Please note that you are responsible for return shipping costs.

Our molded arch supports are built to last a million miles. If they ever break or lose their shape, we'll send you a new pair. No questions asked.

• Only arch supports are covered under the Million Mile Guarantee. Foam top covers are not guaranteed.
• A photo of the damaged arch support must be submitted for all warranty claims.
• Tread Labs reserves the right to reject any claim that appears fraudulent.