Returns & Exchanges

Getting used to the firm support of Tread Labs insoles can take time. Wear them a few hours each day to start and gradually increase your wear time. Give your feet time to adjust. You'll be glad you did. 

  • Exchanges

    If you’d like to make an exchange, please return the item you don’t want and re-order what you’d like.

    Make an Exchange 

  • Returns

    For domestic (USA) returns, a pre-paid shipping label will be emailed to you for hassle-free shipping.

    • Insoles can be returned for free within 90 days, in any condition.
    • Sandals can be returned for free within 90 days. They must be in new condition.
    • Items marked "Final Sale" are not eligible for return.
    Initiate a Return 

  • International Returns

    Return any purchase for a credit to your original payment method. Please note that you are responsible for return shipping costs.

    Contact Us 

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