Returns & Exchanges
Getting used to the firm support of Tread Labs insoles can take time. Wear them a few hours each day to start and gradually increase your wear time. Give your feet time to adjust. You'll be glad you did.
ExchangesMake an Exchange
If you’d like to make an exchange, please return the item you don’t want and re-order what you’d like.
ReturnsInitiate a Return
For domestic (USA) returns, a pre-paid shipping label will be emailed to you for hassle-free shipping.
- Insoles can be returned for free within 90 days, in any condition.
- Sandals can be returned for free within 30 days. They must be in new condition. We will not accept used sandals.
- Items marked "Final Sale" are not eligible for return.
International ReturnsContact Us
Return any purchase for a credit to your original payment method. Please note that you are responsible for return shipping costs.