Tread Labs Returns & Exchanges


  • For domestic (USA) returns, a pre-paid shipping label will be emailed to you for hassle-free shipping.

  • If you’d like to make an exchange, please return the item you don’t want and re-order what you’d like using the Shop Now feature.

  • Items marked "Final Sale" are not eligible for return.



  • Insoles can be returned within 90 days, in any condition.

  • Getting used to the firm support of Tread Labs insoles can take time. Wear them a few hours each day to start and gradually increase your wear time. Give your feet time to adjust. You'll be glad you did. 


  • Sandals can be returned within 90 days. They must be in new condition.

Initiate a Domestic (USA) Return 

Canada and International - Return any purchase for a credit to your original payment method. Please note, that you are responsible for return shipping costs.

Contact us for international returns