Shipping and Returns
Returns - Free and Easy
All Tread Labs insoles are covered by our 30-Day Fit Guarantee and our Sure-Footed Guarantee. If your insoles need to be returned or exchanged, please visit this page to request a free label. We will gladly email you a prepaid return label as quickly as possible.
All domestic shipping is free. Everything that Tread Labs sells will be delivered to your door via USPS at no charge. Transit time is 2-3 business days. If you want your insoles faster, we offer expedited (Next Day - USPS) service on the checkout page. Expedited orders must be received by 3 pm (east coast time). Call us if you like (781) 435-0662, or communicate via email, we will do everything possible to make your interaction with Tread Labs hassle-free.
Shipping to Canada
To help out our neighbors to the north, we offer a reduced rate on USPS First-Class International Shipping to Canada. 1-2 pairs costs $10 and for 3-5 pairs for $30. We do not offer free returns from Canada.
We ship to most countries of the world. 1 or 2 pairs of insoles costs $25. 3 - 5 pairs costs $40. Any duties, taxes or fees must be paid by the customer. We do not offer free returns on international orders.