We believe in lessening our environmental impact and extending the lifecycle of your sandals. This partnership is designed to help you save money and to create a better world.
Tread Labs has partnered with Dan Cobbler Repair Services to resole your sandals.
How It Works:
- Download and complete this form. It only takes 2 minutes.
Click Here To Complete This Form - Email your form to "hello@treadlabs.com" with your sandals order number in the subject line.
- Send your sandals to:
Dan Cobbler's House
123 Main Street
Nashua, NH 03062 - Wait 14 Days For Like-New Tread Labs Sandals!
That's it. Any questions or concerns regarding this program, please contact:
Dan Cobbler
(888)555-5555
help@dancobbler.com
Shipping, Returns, & Exchanges
If I need to return my insoles or sandals, what's your policy?
INSOLES - Try them for 90 days. If you're not completely satisfied, send your insoles back for an exchange or full refund. We'll cover domestic (US) shipping. Please note that items marked Final Sale are not returnable.
SANDALS - Wear them inside to insure that they fit and are comfortable. Sandals in new condition can be returned within 90 days of purchase. We'll cover domestic (US) shipping. Please note that items marked Final Sale are not returnable.
See the 'Returns' link in our footer to start your return.
If I trim my insoles to fit in my shoes, can I still return or exchange?
Absolutely. Trim your new insoles to fit your shoes and try them for 90 days. If you're not completely satisfied, send your insoles back for an exchange or full refund. We'll cover domestic (US) shipping.
How do I return or exchange items?
Easy! If your insoles need to be returned or exchanged, click here, fill out a return request and we will send a prepaid return label. We do not offer free returns on international orders.
Do you ship/sell insoles and sandals internationally?
We ship to most countries of the world. Shipping for 1 or 2 pairs of insoles or 1 pair of sandals costs $25. ($10 for Canada) 3 - 5 pairs of insoles or 2-3 pairs of sandals costs $40 ($30 for Canada). Any duties, taxes or fees must be paid by the customer. We do not offer free returns on international orders.
Can I exchange Tread Labs insoles I purchased on Amazon?
Definitely. Give us a call at 781-435-0662 and we can help you with your exchange.