Refund policy

90-Day Fit Guarantee
To make purchasing risk free, Tread Labs offers a 90-day fit guarantee for all insoles. Try our insoles for a month. Feel the difference they make in comfort, alignment, and endurance. Discover what exceptional support does for the health of your feet. If you are not completely satisfied, send them back for a full refund.

If you are uncertain of your arch height, order 2 pairs. Keep the pairs that fits perfectly and send the others back for a complete refund.

Returns - Free and Easy
If your insoles need to be returned, please email us within 90 days and we will send a prepaid return label. Sandals may be returned in new condition within 30 days. (Domestic/USA orders only)

Million Mile Guarantee
Everything that we sell has a lifetime warranty against defects in workmanship. Molded arch supports are unconditionally guaranteed. Forever. When top covers eventually wear out they can easily be replaced.