All domestic shipping is free. Everything that Tread Labs sells will be delivered to your door via USPS at no charge. Transit time is 2-3 business days. If you want your insoles faster, we offer expedited (USPS - Priority Express) service on the checkout page. Expedited orders must be received by 3 pm (east coast time). Call us if you like (781) 435-0662, or communicate via email, we will do everything possible to make your interaction with Tread Labs hassle-free.
To help out our neighbors to the north, we offer a reduced rate on USPS First-Class International Shipping to Canada. 1-2 pairs costs $10 and for 3-5 pairs for $30. We do not offer free returns from Canada.
We ship to most countries of the world. International shipping costs are an additional $25 for 1-2 pairs and $40 for 3-5 pairs. All duties, taxes and fees must be paid by the customer. We do not offer free returns on international orders.
If it weren't for Tread Labs I wouldn't be on my feet. I suffered with plantar fasciitis and during/after physical therapy for the plantar fasciitis Tread Labs relieved my pain to the point that I could resume my normal activities. The sizing is made very simple. Just order within your range and it comes with instructions on how to cut them down a little if needed. Very easy to do. I ordered mine for a high arch. It took a couple of days to get used to them. Kind of felt like there was a golf ball in my arch. And I didn't wear them all day long when I first started out. But I quickly overcame the feeling of the golf ball in my arch and found that they felt so good on my feet. They alleviated my plantar fasciitis pain. They are extremely durable. I did not need to change the top cover for a year. And in the summer I am working outside every day. The people at Tread Labs render great service in shipping them out very quickly. I love my Tread Labs and switch them around to whatever shoes I am wearing. They literally gave me my life back!!!
I have previously purchased the Stride inserts and even after a year, the original pads were in very good shape. I decided to replace them with a new pair and they were just as good as the original set. They are still comfortable, same quality, and fill the same need. I am very pleased with the purchase and feel the price is reasonable.
Great product and very affordable!
Saved me hundreds of dollars as opposed to buying presrcibed orthotics.
Love the Tread Labs product. Tried many other but Tread Labs is the best in perfect support, comfort, durability and wear and tear! Keep up the great work Tread Labs!
Tread Labs has created the most intelligent way to get orthotics that are equal to or better than any I have got from a dr's office. The fit is outstanding. The support is excellent. And the replaceable top covers are genius. I replace my top covers about every 6 months or so, even though the old ones would last longer.