Pre-Ordering Tread Labs Products
We offer pre-ordering for our customers in two instances:
- We are temporarily out of stock for a particular item. Pre-ordering will insure that you receive your product ASAP when it is back in stock.
- When introducing new products, we allow customers to pre-order to assure that they are first in line to receive new products as fast as possible.
In both cases, your credit card will be charged at the time you place your order. If at any point you wish to cancel a pre-order, simply email us with your name and order number and we will cancel and confirm.
If you place an order for multiple items and 1 of them is a pre-order, we must hold your shipment until it can be sent complete. Please adjust your ordering as necessary to get what you want, when you want it.
Back in Stock Emails
Perhaps you would rather not pre-order, but want to be notified when a certain product is back in stock. An pop-up box will present this option for anything that is temporarily out of stock. It will not show up if the product will not be available in the future.
We strive to provide excellent customer service. Please do not hesitate to email or call - (781) 435-0662 with questions or feedback.